headscratcher4
23rd January 2004, 09:49 AM
From: Telephone Triage Protocols for Nursing Assistants
"To the family of Steven Hofford, words cannot express my deepest regret. Please accept this training manual as proof that I will not rest until every nursing assistant understands that patients rarely make jokes about life-threatening emergencies over the telephone."
Words to live by, if not a thought to write by....
http://www.mcsweeneys.net/links/lists/bookdedications.html
"To the family of Steven Hofford, words cannot express my deepest regret. Please accept this training manual as proof that I will not rest until every nursing assistant understands that patients rarely make jokes about life-threatening emergencies over the telephone."
Words to live by, if not a thought to write by....
http://www.mcsweeneys.net/links/lists/bookdedications.html