Kernel_data_inpage_error

[Achán hiNidráne]

Ok, this is the error message I'm getting when my laptop crashes.

KERNEL_DATA_INPAGE_ERROR

Any ideas?

[thrombus29]

Driver conflict?

have you installed any new hardware?

[Achán hiNidráne]

Driver conflict?

have you installed any new hardware?

No, nor any software either.

[Genesius]

What type of laptop & OS? I'm assuming either Win2K or XP.

When you get the error, on the 2nd or 3rd line it should give you the name of the file causing the problem. That'd go a long way towards diagnosing it.

[Achán hiNidráne]

Besides the KERNEL_STACK_INPAGE_ERROR message, under "Technical Information" it says:

STOP: 0x00000077 (0xc000000E, 0xc000000E, 0x0000000 0x001F60000)

[ahoneycutt]

http://support.microsoft.com/default.aspx?scid=kb;en-us;Q315266

Sounds like you may have a virus, or when writing to your pagefile the system is encoutering bad blocks. You can resolve this by running diskcheck, or scandisk and having it fix the errors. If you have a virus, it would appear that it may be a boot-sector virus, so I would suggest first running some antivirus software. If you are unable to boot up at all, and receive this message before logging into windows, you may try running safe mode with command line. You will see when it's crashing, you should see the last driver that it's trying to load, and that may indicate a hardware problem.

I will post any additional information I can find for you.

My thoughts are that if you're running along fine for a while and then just suddenly encounter this error, you are probably hitting bad blocks on your hard drive. This is a fairly easy thing to fix and shouldn't cost anything. Scandisk should be able to write the blocks out of your drive so it no longer tries to use them.

How old is the hard drive in your system?

-Andy

ETA: If your hard drive is making funny noises on top of you receiving these errors, you might want to back up your data and prepare to purchase a new one. If you're hearing clicking sounds that don't "sound good" you will probably lose that drive.

[ahoneycutt]

from another microsoft resource page:

---------

To test hard disk or volume integrity

Method*1:

* In the Run dialog box, in the Open box type:

cmd

* Start the Chkdsk tool, which detects and attempts to resolve file system structural corruption. At the command prompt type:

chkdsk drive: /f


Method*2:

* Double-click My Computer, and then select the hard disk you want to check.
* On the File menu, click Properties.
* Click the Tools tab.
* In the Error-checking box, click Check Now.
* In Check disk options, select the Scan for and attempt recovery of bad sectors check box. You can also select the Automatically fix file system errors check box.

[Achán hiNidráne]

I finally got a recent virus program loaded on the computer (my old copy of Norton had long since expired) and it found a gorram virus! Hopefully, that took care of it.

[ahoneycutt]

You might check out antiVir, free and pretty good. Checks the ram, boot sector, etc.

http://www.free-av.com/

Good luck,
Andy

[voidx]

Funny. Last week I was getting that same error on a clients Server 2000 machine. In their case it ended up being a dead drive in an Mirror Array. Windows would write to the page file, then attempt to write the page file to the mirror, at which point it would (at random) blue screen. The error generally suggests boot sector virus, bad disk, bad disk controller, and potentially bad RAM.

Looks like you've got it licked with the virus scanner, but look at the other options as well, should it still be giving you trouble.

[jman19999]

I finally got a recent virus program loaded on the computer (my old copy of Norton had long since expired) and it found a gorram virus! Hopefully, that took care of it.

Mark,

What AV software are you running? I use AVG. It's free, updates are super fast, and it doesn't depleat system resources or speed like Norton or McAfee can.

Panda Software also provides an excellent on-line AV check that is updated at least daily, and will really do a throrough check of your system removing any virus, trojan, or varients it finds. It also does a great job of finding Spyware. (But will not clean it.) It won't interfere with your prexisting AV product, but is a great second AV program. Go to:

http://www.pandasoftware.com/products/activescanpro_part.htm and in the upper fight hand corner, click on "Free On-Line Scan" Wait for the updates and than select "All My Computer."

I also have Spybot S & D and Adaware SE for spyware removal, that I update and run monthly. If you have Windows XP, MS Anti-Spyware Beta is surprisingly very good. It runs in the background, using very little resources or memory. It also updates automatically after your first scan and will warn you about any bad stuff BEFORE it enters your system. Highly recommended!

Jeff

[Achán hiNidráne]

I finally got a recent virus program loaded on the computer (my old copy of Norton had long since expired) and it found a gorram virus! Hopefully, that took care of it.

Grrraahhh! :mad:

It looks like I spoke too soon folks. Despite the discovery of the virus, the computer crashed during the virus scan. Now windows won't start at all save in safe mode and that eventually crashes if it does anything "strenueous."

Now Windows won't start at all. If I have to zero out the drive, I'm looking to loose a couple hundred dollars of iTunes music files and RPGs.

[jman19999]

Grrraahhh! :mad:

It looks like I spoke too soon folks. Despite the discovery of the virus, the computer crashed during the virus scan. Now windows won't start at all save in safe mode and that eventually crashes if it does anything "strenueous."

Now Windows won't start at all. If I have to zero out the drive, I'm looking to loose a couple hundred dollars of iTunes music files and RPGs.

Mark,

How are you online right now? How old is the computer?

Jeff

[Achán hiNidráne]

Mark,

How are you online right now? How old is the computer?

Jeff

I've got a desktop too. The laptop is about two years old. Way past warranty.

[jman19999]

I've got a desktop too. The laptop is about two years old. Way past warranty.

Mark,

Was this the same computer that got a taste of Orange Soda???? AAAARRGGGHHHH!!!!! I feel your pain!

If you could find out the name of the virus, maybe you could do a Yahoo or Google search to try to find out how to get rid of it. (On your desktop system.) S**T! If only you could get on-line with your laptop, you could find a way to remove this virus. Do you have anybody that can run diagnostics on your laptop whom you trust?

Jeff

[Achán hiNidráne]

Well, it's official. My hard drive is toast. Whether it just wore out (After two years???) or a virus screwed it up somehow, I gave up after it took 24 hours to reformat the drive and my attempt to reinstall windows failed. I've got a new drive on order. Sigh...:(