Need help with system information

[Chaos]

I just bought a new game, installed it and, and started it, but got an error message I did not expect:

"Your computer does not meet system requirements."

Well, the thing, my computer DOES meet the system requirement; in fact it surpasses most of them. When I clicked on Details, it told me:

"Unable to check system information in MSINFO32.EXE."

Strangely, *I* was able to check said information, again finding that my computer meets or surpasses each and every requirement.

Does any here have an idea what I can do about this?

[BenK]

Well the first thing I would do is go to the game's website, often people will have had the same problem and they may already have a fix or work around posted.

Possibly antivirus or another real time monitoring program is stopping the game from launching msinfo, you could try shutting them down before you install the game.

[Chaos]

Well the first thing I would do is go to the game's website, often people will have had the same problem and they may already have a fix or work around posted.

Possibly antivirus or another real time monitoring program is stopping the game from launching msinfo, you could try shutting them down before you install the game.

This game, strangely, doesn´t *have* a website. Well, okay it has the developer and publisher and so on who hype the game, but no forum or stuff where you can post your problems, no patches available for download (now if *that* isn´t strange nowadays), not even an e-mail adress for tech support.

[BenK]

Can you share name of the game?

[Chaos]

Can you share name of the game?

Sure. If nothing else, I guess I can at least warn the rest of you.

It´s Brigade E5 - New Jagged Union.

[BenK]

I found some contact info for the publisher http://www.strategyfirst.com/en/support/

[Chaos]

I found some contact info for the publisher http://www.strategyfirst.com/en/support/


Strange. Very strange. They´re not listed anywhere in the manual, on the box or in the Readme files. Well I contacted them anyway.


Thanks a lot for your help, BenK.

[CFLarsen]

Don't you have an exam?




(scurries away)

[Chaos]

Don't you have an exam?




(scurries away)

Not just one. Four of them. But the last of them was last Friday.

[De_Bunk]

Did you close all programs before loading the game.

DB

[Metullus]

in fact it surpasses most of them.
D'ya suppose they are being literal - that your system must only meet the minimum requirements and not exceed them?

[CFLarsen]

Not just one. Four of them. But the last of them was last Friday.

What, you missed those, too? :D

[Metullus]

Not just one. Four of them. But the last of them was last Friday.
Sure it was...

[Chaos]

D'ya suppose they are being literal - that your system must only meet the minimum requirements and not exceed them?

:confused:

Well I´ve seen stranger things, especially concerning computer games.

Two German companies, Ascaron and Blue Byte, are especially infamous with regards to games not working.
Ascaron, for example, published an extremely bugged game (with "extremely bugged" I mean "crashes after about 15 minutes, on average"), and reacted to the torrent of complaints with comments like "that´s just the high summer temperatures, your computers must be overheating".
Blue Byte published another, note quite as bugged (would be hard to surpass, anyway), game, that was advertised as having, among other things, 6 modes of multiplayer action. Except that it had only 2 such modes; the company claimed that their quality control team "had not noticed that".

You see, German computer game players are used to a lot of suffering.

[Metullus]

:confused:

Well I´ve seen stranger things, especially concerning computer games.

Two German companies, Ascaron and Blue Byte, are especially infamous with regards to games not working.
Ascaron, for example, published an extremely bugged game (with "extremely bugged" I mean "crashes after about 15 minutes, on average"), and reacted to the torrent of complaints with comments like "that´s just the high summer temperatures, your computers must be overheating".
Blue Byte published another, note quite as bugged (would be hard to surpass, anyway), game, that was advertised as having, among other things, 6 modes of multiplayer action. Except that it had only 2 such modes; the company claimed that their quality control team "had not noticed that".

You see, German computer game players are used to a lot of suffering.
[CLINTON MODE] I feel your pain. [/CLINTON MODE]

Solitaire works great on my machine...

[MetalPig]

I have an old game, I think it's Carmageddon 2, that requires DirectX version 6, and wants to install it if you don't have it. Which was okay back then, when people tended to have DirectX 5 or 6 anyway.

Since then, new PCs have been bought, OSs have been upgraded, but the game has never been installed again. Why? Because these newer PCs had DirectX 7, or even DirectX 8 or 9, and none of those is version 6.

Yes, the game didn't require at least version 6, no, it demanded exactly version 6.

[Darat]

I have an old game, I think it's Carmageddon 2, that requires DirectX version 6, and wants to install it if you don't have it. Which was okay back then, when people tended to have DirectX 5 or 6 anyway.

Since then, new PCs have been bought, OSs have been upgraded, but the game has never been installed again. Why? Because these newer PCs had DirectX 7, or even DirectX 8 or 9, and none of those is version 6.

Yes, the game didn't require at least version 6, no, it demanded exactly version 6.

Sorry!