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DrDisco
8th February 2007, 01:13 PM
Hey guys and gals!

My game PC crashed yesterday. It was one of the most depressing moments of my life! I'm running:

AMD Athlon 64 3200+
MS-7025 ATX Motherboard (K8N Neo2 w/NVIDIA nForce 3 Ultra Chipset)
1 Gig of RAM (two PQI 3200-1024 DBH 512 MB Dual Channel PC3200 2.5-.-.-7 sticks)
Radeon 9800 Pro Graphics card
SoundBlaster Audology card
Windows XP Professional

On some games in the couple years I've had this machine (and always on any of the BattleField titles) the PC locks up pretty close to the beginning of the game and I get the stuttering "da-da-da-da" sound of some hung music. I would reset the machine to break it out of this state, try again, and if I got the same hang-up I just gave up trying to play the game. A majority of the games, however, ran fine (EQ2, WoW, Oblivion, etc.).

However, yesterday I go and get the new Vanguard game and load it up. At the character creation screen the system locks up on me again. I reboot. Try again, freeze again. I go online and find the latest driver for my video card and load it. Try again, get a little further in the game, and then it locks up again. I reboot, try again, and this time I get all the way into the game and am running around having a good time. After about 15 or 20 mins. of gameplay, the system locks up again. I reboot. This time, I get to the Windows splashscreen with the little "progress bar" along the bottom and that bar is moving VERY choppy and VERY slow. It finally acts as if it's going to go to desktop and the whole system reboots again. My monitor shows no incoming signal but the fans are all running on the machine. I try to hit the restart button but nothing happens. I turn the machine off from the back. Turn it back on, same thing happens. Do it again, same thing.

I decide to see if I can run in Safe Mode and I can, but it loads VERY slowly. I restore the system from a previous point and try again. Same problem. Can't get into Windows. Load up in Safe Mode again, VERY SLOW.

I then get my bootable CD of Windows XP and whip the hard drive clean, load a new version of Windows. Took over 5 hours to load XP on that machine. Insane! At the point where the install begins to ask you some questions, the screen just stops. My mouse moves around fine, but nothing is happening. Can't click "next", the little "hurricane" icon isn't moving. So I hit restart. This time I boot up into Windows but VERY slowly again.

I suspect my video card is having problems so I get another AGP cheapie from my wife's computer and toss that in the machine. Still VERY slow to respond. I don't think this is a video card issue.

Now I turn to you folks. Any ideas? I DID have problems with my RAM when I first got it building this new machine. It's suppose to be dual-channel but it has NEVER worked as such. Tried it on three different motherboards and not a single one could use it as dual-channel even though it's labled to be as such. So...I'm suspecting my RAM may be the cause. Would RAM make the machine respond so horribly slowly? I mean, Windows reports seeing all 1 gig of RAM so it's not like it's running on something slower. But also recall that until yesterday, most programs ran fine with a few exceptions. NO application software EVER gave me problems. I run video capture software on that machine which takes tapes and coverts them to mpgs. Never had it lock up. Never locked up on the internet either. ONLY on SOME games (BattleField series and Vanguard).

HELP!!!

ETA: I have a new power supply (a few months old) so I don't think that's the issue, either. UPDATE: While the machine was running slow, I still tried to get over there and load up some MB drivers, USB drivers, etc. Seemed to work "ok" but was a bit sluggish. I attributed that to no drivers being on the video card. However, I was fiddling around behind the PC and unplugged a USB cable that was in the system (not attached to anything working). The system suddenly froze. I rebooted only to have it freeze on the Windows splash screen again (and again and again as I tried a few more times). Needless to say the machine is now sitting there as a doorstop waiting for me to figure out what part to replace to get it in working order again!

The_Fire
8th February 2007, 02:39 PM
Ok, first try only loading the most base of hardware:

motherboard
videocard
1 harddrive

you know it. No USB devices just yet.
Does it still do it?
If yes, try to replace the hardware one by one with a part snitched from your wifes computer untill you either find the error or have been through all the parts, including the ram, or you are down to the mother board/chip being the only part left. If this is the case, then you are in deep do-do and probably needs to replace either motherboard or CPU.
If your computer DOES work with the hardware, start adding for instance extra harddrives 1 by 1 with a reboot in between until the error turns up (you can remove your wifes counterpart of the hardware as you go). Remove the offending hardware (if essential, borrow your wifes) and add the next one in line pr. same pattern.
You have probably found the culprit, but just in case.
Now try the external/USB devices again with an eye out for errors.

IF your system boots slowly on the harddrive, it can be a case of bad sectors in the boot area. If that is the case, you want to try either another harddrive as boot or the recovery console which comes with windows. You can find the instructions on access etc. over at microsoft.com . It's slow as hell but comes with a series of tools to fix your boot. Start by checking the drive integrity, then use a tool called "Fixboot". This will restore the boot up files.
Now exit the console and try to reboot.

ETA: REMEMBER TO SECURE YOURSELF AGAINST STATIC BUILDUP!

DrDisco
8th February 2007, 02:55 PM
Thanks, Fire.

I do have an old hard drive sitting in that machine. maybe I'll give it a whirl.

scribble
8th February 2007, 02:58 PM
Thanks, Fire.

I do have an old hard drive sitting in that machine. maybe I'll give it a whirl.

On linux I would solve this by looking in the logs and seeing which peice of hardware eas complaining. I'd expect to see a hard drive that's got bad sectors; a lot, and has run out of fix space to hide that fact. That's just a guess, though, which is why having detailed logs of everything that's going on is WONDERFUL for troubleshooting. No guessing like you do on Windows. No shotgun method. Just look at the problem and fix it.

Sure I'm not helping... but doesn't Windows have a logfile nowadays?

ohms
8th February 2007, 03:42 PM
Ok, first try only loading the most base of hardware:

motherboard
videocard
1 harddrive

you know it. No USB devices just yet.
Does it still do it?

Whilst you are doing that, make sure the CPU fan isn't blocked by dust as I've seen similar symptoms caused by the CPU overheating. Of course, if you normally run some temperature monitoring software and have noticed no issues you can probably rule that out as a cause. If not, try something like SpeedFan (http://www.almico.com/speedfan.php).

ETA: REMEMBER TO SECURE YOURSELF AGAINST STATIC BUILDUP!

Always good advice.

Zep
8th February 2007, 04:35 PM
I'm going out on a limb and saying that it is indeed a RAM issue. If it were CPU, you most likely wouldn't get a good boot.

Simple and obvious RAM diagnosis: Remove and replace RAM cards/pairs until the symptoms disappear.

DrDisco
8th February 2007, 05:16 PM
Now that you've mentioned it, when I was doing a defrag (before the total meltdown), that thing was telling me I didn't have enough room and I dang near stripped it down. I'm wondering if the bad sectors where chewing up space.....?

DrDisco
9th February 2007, 05:48 AM
Ok. Well, replacing the hard drive didn't work (at least I don't think it did). I put a new one in the machine and formatted it (which seemed to go faster than when I did my old one, however). I started that around 8:30pm last night. It finished formatting (100gig) at 9:10pm. Then I started loading Windows. By 11:30pm, it was still loading "Start Menu Items". I just shut the machine off and went to bed. NEVER has loading Windows taken nearly 3hrs!

I've swapped the video card and that didn't help. I swapped HDs and that didn't help. I'm thinking CPU/MB or RAM now (however, I took one stick of RAM out so it was only running on one and that didn't help; I swapped sticks and again no change. So that would seem to suggest that it isn't the RAM, either, right? I mean BOTH sticks being bad? I can imagine one or the other...but not both).

Wudang
9th February 2007, 08:58 AM
Try downloading sisoft's sandra diagnostic software.

FFed
9th February 2007, 11:26 AM
Is this your board?
http://www.msicomputer.com/product/p_spec.asp?model=K8N_Neo2_Platinum&class=mb
Seems like it very picky about the RAM setup. Such as type and which slots it can be in. Make sure you have the sticks in the correct slots.

Stupendous Man
11th February 2007, 05:42 AM
5 hours to install windows xp??
You may have a corrupted mainboard.

Pro7
11th February 2007, 09:02 AM
Is this your board?
http://www.msicomputer.com/product/p_spec.asp?model=K8N_Neo2_Platinum&class=mb
Seems like it very picky about the RAM setup. Such as type and which slots it can be in. Make sure you have the sticks in the correct slots.

WHOA..

a friend of mine has the same mainboard as it is in the url above. He had the same problem with installing Windows XP. It ended up being "diagnosed" as hardware exception failure in the CPU. you need to unlock the cpu cooling fan and take the CPU out and put it back in, making sure its locked in tight before putting the cooling fan back on.

Also its a good advice to clean the fan and the cpu while you are at it. There is a known faulty clip holder in the socket where the cpu is supposed to be.

This might be the same issue you are facing. Otherwise it could be a hardware failure due to feedback from the harddrive to the mainboard. Make sure everything is snugged in tight.

And I like the advice about static discharges.. yes make sure you dont give out static discharge! heh.