Registry Cleaner

BobG · 26th August 2009, 01:32 PM

Hi All,

I am using a Hewlitt-Pachard Laptop dv2736us running Windows Vista Home Premium.

I very recently had to reload my computer from scratch and don't have too many programs on it. I tried to load Windows Live Essentials and received Error Code #8000804.

I hunted around the Internet and I understand that this indicates a registry error. I downloaded PC Tools Registry Mechanic and scanned my computer. Over 500 errors were noted.

I guess I have a couple of questions.

Do I really need to clean up my registry and, if so, any recommendations for registry cleanup software?

What do you think of Registry Mechanic? PC Tools is a known brand so I imagine it's ok.

Lastly, 500 errors seems a bit many especially since I just reloaded my comouter from scratch! Any thoughts on this?

Also, my other computer runs Windows XP so, if I need a registy cleaner, I like to buy something that will also take care of that computer.

Thank you,

Bob

MortFurd · 26th August 2009, 01:48 PM

Originally Posted by BobG

Hi All,

I am using a Hewlitt-Pachard Laptop dv2736us running Windows Vista Home Premium.

I very recently had to reload my computer from scratch and don't have too many programs on it. I tried to load Windows Live Essentials and received Error Code #8000804.

I hunted around the Internet and I understand that this indicates a registry error. I downloaded PC Tools Registry Mechanic and scanned my computer. Over 500 errors were noted.

I guess I have a couple of questions.

Do I really need to clean up my registry and, if so, any recommendations for registry cleanup software?

What do you think of Registry Mechanic? PC Tools is a known brand so I imagine it's ok.

Lastly, 500 errors seems a bit many especially since I just reloaded my comouter from scratch! Any thoughts on this?

Also, my other computer runs Windows XP so, if I need a registy cleaner, I like to buy something that will also take care of that computer.

Thank you,

Bob

Yeah. Forget the registry clean up crap, especially as you just reinstalled everything.
Check the hard disk for errors. I'm at a Linux machine right now so I can't give you step by step instructions. Here's some instructions I found on a google search.

If you have errors, then you need a new drive. You might also want to look into smartmon tools to see if the drive is shot.

KoihimeNakamura · 26th August 2009, 05:39 PM

Uhm...

Did you use a factory reinstall?

Dancing David · 26th August 2009, 06:16 PM

I hate to ask but why Windows Live, and what was the specific error, what did MS support say? Do you have Xp or Vista?

I would run windows updates first and then try again.

Hindmost · 26th August 2009, 06:49 PM

I have had this issue...possibly...I can't remember the error code. however, it was a firewall problem. I use mcafee and it would cause errors with certain windows updates. I disabled mcafee and enable windows firewall and it solved the issue. Your problem may be similar

glenn

BobG · 26th August 2009, 07:59 PM

Originally Posted by MortFurd

Yeah. Forget the registry clean up crap, especially as you just reinstalled everything.
Check the hard disk for errors. I'm at a Linux machine right now so I can't give you step by step instructions. Here's some instructions I found on a google search.

If you have errors, then you need a new drive. You might also want to look into smartmon tools to see if the drive is shot.

Mortfurd,

Thanks for your recommendation but I ran the scan disc program and it is still a no go for loading Windows Live Essentials.

Bob

BobG · 26th August 2009, 08:00 PM

Originally Posted by Rika

Uhm...

Did you use a factory reinstall?

Yes. I got it back to the same condition in which I received it when purchased.

BobG · 26th August 2009, 08:03 PM

Originally Posted by Dancing David

I hate to ask but why Windows Live, and what was the specific error, what did MS support say? Do you have Xp or Vista?

I would run windows updates first and then try again.

I ran windows update and "Windows Live Essentials" was the program that they recommended loading.

I have Vista and haven't yet tried MS support.

The error code was 80004004

Bob

MortFurd · 27th August 2009, 03:10 AM

Originally Posted by BobG

Mortfurd,

Thanks for your recommendation but I ran the scan disc program and it is still a no go for loading Windows Live Essentials.

Bob

Did it find and fix any errors? If so, your hard drive is shot and you will continue to have problems.

A newly installed system should not have registry errors. That it does suggests that there's a hardware problem, with the harddrive as the obvious suspect.

Klimax · 27th August 2009, 04:22 AM

Originally Posted by BobG

I ran windows update and "Windows Live Essentials" was the program that they recommended loading.

I have Vista and haven't yet tried MS support.

The error code was 80004004

Bob

Tried searchin kb,no luck.

Dancing David · 27th August 2009, 04:44 AM

Originally Posted by Klimax

Tried searchin kb,no luck.

Bummer,
it looks as though it may be (shock) an MS problem.
http://www.bing.com/search?mkt=en-us...ror%2080004004

Bob G, do you use Windows Live, at work and home I don't intsall it.

BobG · 27th August 2009, 10:11 AM

Hi Guys,

It's installed!

The problem was that another window opened up which had to be acted upon. I didn't know that there was a window there because instead of opening up on top of the currently used window, it opened underneath it.

Once I realized the window was there, I followed the directions and it worked perfectly.

Now, regarding the several hundred registry errors noted by Registry Mechanic, my computer is operating perfectly! So, if it ain't broke, don't fix it!

Thank you all for you help and input into this.

Bob

moopet · 28th August 2009, 01:33 AM

Actually, as an FYI, you'll probably see error 80004004 quite a lot with Windows Live, MSN Messenger, etc. ALong with helpful suggestions to do things like reload your hosts file or change your IE security settings. It is actually a much more generic error code than that - it pretty much means "something done gone bad, man" and that's it. With the Windows networking apps it's usually not Windows' fault (though the pitiful error handling is) but rather your firewall or internet connection. For example, I used to see this a lot on a network using a crappy netgear 834 router - bouncing the router fixed the problem every time, even though Windows insisted it was a local problem. HTH

26th August 2009, 01:32 PM	#1
BobG Critical Thinker Join Date: Aug 2009 Posts: 382	Registry Cleaner Hi All, I am using a Hewlitt-Pachard Laptop dv2736us running Windows Vista Home Premium. I very recently had to reload my computer from scratch and don't have too many programs on it. I tried to load Windows Live Essentials and received Error Code #8000804. I hunted around the Internet and I understand that this indicates a registry error. I downloaded PC Tools Registry Mechanic and scanned my computer. Over 500 errors were noted. I guess I have a couple of questions. Do I really need to clean up my registry and, if so, any recommendations for registry cleanup software? What do you think of Registry Mechanic? PC Tools is a known brand so I imagine it's ok. Lastly, 500 errors seems a bit many especially since I just reloaded my comouter from scratch! Any thoughts on this? Also, my other computer runs Windows XP so, if I need a registy cleaner, I like to buy something that will also take care of that computer. Thank you, Bob
BobG Critical Thinker Join Date: Aug 2009 Posts: 382

26th August 2009, 01:48 PM	#2
MortFurd Graduate Poster Join Date: Aug 2006 Location: An American in Germany Posts: 1,975	Originally Posted by BobG Hi All, I am using a Hewlitt-Pachard Laptop dv2736us running Windows Vista Home Premium. I very recently had to reload my computer from scratch and don't have too many programs on it. I tried to load Windows Live Essentials and received Error Code #8000804. I hunted around the Internet and I understand that this indicates a registry error. I downloaded PC Tools Registry Mechanic and scanned my computer. Over 500 errors were noted. I guess I have a couple of questions. Do I really need to clean up my registry and, if so, any recommendations for registry cleanup software? What do you think of Registry Mechanic? PC Tools is a known brand so I imagine it's ok. Lastly, 500 errors seems a bit many especially since I just reloaded my comouter from scratch! Any thoughts on this? Also, my other computer runs Windows XP so, if I need a registy cleaner, I like to buy something that will also take care of that computer. Thank you, Bob Yeah. Forget the registry clean up crap, especially as you just reinstalled everything. Check the hard disk for errors. I'm at a Linux machine right now so I can't give you step by step instructions. Here's some instructions I found on a google search. If you have errors, then you need a new drive. You might also want to look into smartmon tools to see if the drive is shot.
	__________________ Ace Baker gets pwned by Shrinker, and I get an Avatar.

26th August 2009, 05:39 PM	#3
KoihimeNakamura Creativity Murderer Join Date: Feb 2007 Location: Graham, WA Posts: 6,852	Uhm... Did you use a factory reinstall?
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26th August 2009, 06:16 PM	#4
Dancing David Penultimate Amazing Join Date: Mar 2003 Location: Central Illinois Posts: 34,707	I hate to ask but why Windows Live, and what was the specific error, what did MS support say? Do you have Xp or Vista? I would run windows updates first and then try again.
	__________________ Hell, dynamiting fish in a barrel is more challenging. - Ladewig I suspect you are a sandwich, metaphorically speaking. -Donn And a shot rang out. Now Space is doing time... -Ben Burch You built the toilet - don't complain when people crap in it. _Kid Eager

26th August 2009, 07:59 PM	#6
BobG Critical Thinker Join Date: Aug 2009 Posts: 382	Originally Posted by MortFurd Yeah. Forget the registry clean up crap, especially as you just reinstalled everything. Check the hard disk for errors. I'm at a Linux machine right now so I can't give you step by step instructions. Here's some instructions I found on a google search. If you have errors, then you need a new drive. You might also want to look into smartmon tools to see if the drive is shot. Mortfurd, Thanks for your recommendation but I ran the scan disc program and it is still a no go for loading Windows Live Essentials. Bob
BobG Critical Thinker Join Date: Aug 2009 Posts: 382

26th August 2009, 06:49 PM	#5
Hindmost Guest Join Date: Jan 2006 Location: Draco Tavern Posts: 3,317	I have had this issue...possibly...I can't remember the error code. however, it was a firewall problem. I use mcafee and it would cause errors with certain windows updates. I disabled mcafee and enable windows firewall and it solved the issue. Your problem may be similar glenn

26th August 2009, 08:00 PM	#7
BobG Critical Thinker Join Date: Aug 2009 Posts: 382	Originally Posted by Rika Uhm... Did you use a factory reinstall? Yes. I got it back to the same condition in which I received it when purchased.
BobG Critical Thinker Join Date: Aug 2009 Posts: 382

26th August 2009, 08:03 PM	#8
BobG Critical Thinker Join Date: Aug 2009 Posts: 382	Originally Posted by Dancing David I hate to ask but why Windows Live, and what was the specific error, what did MS support say? Do you have Xp or Vista? I would run windows updates first and then try again. I ran windows update and "Windows Live Essentials" was the program that they recommended loading. I have Vista and haven't yet tried MS support. The error code was 80004004 Bob
BobG Critical Thinker Join Date: Aug 2009 Posts: 382

27th August 2009, 03:10 AM	#9
MortFurd Graduate Poster Join Date: Aug 2006 Location: An American in Germany Posts: 1,975	Originally Posted by BobG Mortfurd, Thanks for your recommendation but I ran the scan disc program and it is still a no go for loading Windows Live Essentials. Bob Did it find and fix any errors? If so, your hard drive is shot and you will continue to have problems. A newly installed system should not have registry errors. That it does suggests that there's a hardware problem, with the harddrive as the obvious suspect.
	__________________ Ace Baker gets pwned by Shrinker, and I get an Avatar.

27th August 2009, 04:22 AM	#10
Klimax NWO cyborg (3930K inside) Join Date: Feb 2008 Location: Starship Wanderer - DS9 Posts: 7,887	Originally Posted by BobG I ran windows update and "Windows Live Essentials" was the program that they recommended loading. I have Vista and haven't yet tried MS support. The error code was 80004004 Bob Tried searchin kb,no luck.
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27th August 2009, 04:44 AM	#11
Dancing David Penultimate Amazing Join Date: Mar 2003 Location: Central Illinois Posts: 34,707	Originally Posted by Klimax Tried searchin kb,no luck. Bummer, it looks as though it may be (shock) an MS problem. http://www.bing.com/search?mkt=en-us...ror%2080004004 Bob G, do you use Windows Live, at work and home I don't intsall it.
	__________________ Hell, dynamiting fish in a barrel is more challenging. - Ladewig I suspect you are a sandwich, metaphorically speaking. -Donn And a shot rang out. Now Space is doing time... -Ben Burch You built the toilet - don't complain when people crap in it. _Kid Eager

27th August 2009, 10:11 AM	#12
BobG Critical Thinker Join Date: Aug 2009 Posts: 382	Hi Guys, It's installed! The problem was that another window opened up which had to be acted upon. I didn't know that there was a window there because instead of opening up on top of the currently used window, it opened underneath it. Once I realized the window was there, I followed the directions and it worked perfectly. Now, regarding the several hundred registry errors noted by Registry Mechanic, my computer is operating perfectly! So, if it ain't broke, don't fix it! Thank you all for you help and input into this. Bob
BobG Critical Thinker Join Date: Aug 2009 Posts: 382	Last edited by BobG; 27th August 2009 at 10:12 AM.

28th August 2009, 01:33 AM	#13
moopet binary decision maker Join Date: Jan 2005 Location: Scotland Posts: 705	Actually, as an FYI, you'll probably see error 80004004 quite a lot with Windows Live, MSN Messenger, etc. ALong with helpful suggestions to do things like reload your hosts file or change your IE security settings. It is actually a much more generic error code than that - it pretty much means "something done gone bad, man" and that's it. With the Windows networking apps it's usually not Windows' fault (though the pitiful error handling is) but rather your firewall or internet connection. For example, I used to see this a lot on a network using a crappy netgear 834 router - bouncing the router fixed the problem every time, even though Windows insisted it was a local problem. HTH